customer information
Delivery time
Shipping usually takes from 3 to 6 workdays. In case of delay, you will be notified.
Storage and Accessibility of the contract
The contract’s text will be stored. Our general terms and conditions can be retrieved from this page at any time and may be printed or saved on your computer if desired. The detailed order data will be sent to you by e-mail immediately after each order.
If you have not received our automatic order confirmation by e-mail, please check the spam filter of your e-mail account. If you have submitted a wrong e-mail address, please give us a call at +49 57 32 / 98 33 805. We will be happy to help you.
Return shipment
In case of a return shipment of the goods, it would be helpful if you leave a short written message in your parcel (containing name, invoice no., customer ID, possibly a short explanation about the reason for return shipment). The provided information will help our returns department to quickly process the issue. We would appreciate, if you could also enclose a copy of your invoice. This procedure has no influence on your right to cancel!
Please pack your return carefully to avoid shipping damage, and send your package to us at this address: INAGRO GmbH, Heideweg 11, 32584 Loehne, Germany
After sales service and warranty
Any complaint regarding the goods or services supplied should be made to:
INAGRO GmbH, Heideweg 11, 32584 Loehne, Germany
e-Mail: info@photoalbumshop.co.uk, Phone: +49 57 32 / 98 33 805, Fax: +49 57 32 / 68 79 49.
You can e-mail, write, telephone or fax us with your complaint. Our regular office hours are 9 a.m. - 6 p.m., Monday - Friday. Saturdays & Sundays our office is closed, but you can reach us through our online shop which is open day and night, 7 days a week (24/7).
The warranty will be carried out according to the legal regulations: In case of scarce goods we offer to either substitute or repair the goods (depending on your choice). If replacement or repair of the goods fail, you may either keep the scarce goods and receive a discount on the retail price or return the goods and receive a reimbursement for the complete retail price paid. For detailed information about possible manufacturer`s guarantees please refer to the applicable product documentation.
Right to Cancel
Right of Cancel
You may withdraw from the contract without giving any reason. The cancellation period is: 7 working days for consumers based in Austria, Belgium, France, Ireland, Lithuania, Luxembourg, Netherlands, Slovakia, Spain and United Kingdom; 8 working days: Hungary; 10 days: Poland; 10 working days: Greece, Italy; 14 days: Cyprus, Czech Republic, Denmark; Estonia, Finland, Germany, Portugal, Sweden, Latvia; 15 days: Malta and Slovenia. There does not exist a right to cancel for distance selling contracts in Switzerland. However, this period won’t start before all information obligations laid down in the "Consumer Protection (Distance Selling) Regulations 2000" have been fulfilled.
You may cancel by giving us notice in any of the following ways: by a notice in writing which you leave at our address, by a notice in writing which you send by letter to our address, by fax to our business fax number, by email to our email address.
You have to address the withdrawal to:
INAGRO GmbH, Heideweg 11, 32584 Loehne, Germany
Fax: +49 57 32 / 98 10 88 - 99, e-mail: info@photoalbumshop.co.uk
Consequences of Withdrawal
You must return any goods supplied at your own expense if you cancel the contract.
You have to be reimbursed for the amounts you have paid within 30 days after the supplier has received your notice of withdrawal.
Specific indications:
Unless agreed otherwise, you may not exercise the right of withdrawal in respect of contracts
- for the supply of goods made to your own specifications or clearly personalized or which, by reason of their nature, cannot be returned or are liable to deteriorate or expire rapidly,
- for the supply of audio or video recordings or computer software which you have unsealed,
- for the supply of newspapers, periodicals and magazines
End of Disclaimer
Copyright (C) 2012 - All rights reserved